We have just released an integration with Intercom to see if we can push our customer support experience to the next level. When you click help in the app from now on you will be presented with a dialog showing you all the communication you’ve ever had with us, and the ability to contact us with questions and feedback.

Intercom also gives us the ability to communicate more easily with our users. With Intercom we can broadcast notices to keep you up to date with what we are working on, let you know about new features, give tips on how to better leverage Guestlist, and more.

We have also released an Advanced Settings tab to give you more control over your events. There are some settings for events that don’t often need to be changed but are sometimes important.

The first setting we are making available in this section is order limit. This will restrict how many tickets of each ticket type can be purchased within an order. We occasionally receive requests for this but never saw it as something a most users should need to make decisions about. While we don’t want to burden users with unnecessary choices we also don’t want to limit needed functionality so we will be tucking away such options in this tab.

If you want to give us feedback on what we should be working on now would be the perfect time to give our new help section a try. Finally, support@guestlistapp.com will of course continue to work as before.